Privacy Policy
Effective Date: 02/02/2025
Crescent City LEDs (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and mailing address when you contact us, request a quote, or subscribe to our newsletter.
- Payment Information: If you make a purchase, we collect billing details and payment information through secure third-party payment processors.
- Technical Information: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process inquiries and fulfill orders.
- Provide customer support and respond to your requests.
- Improve our website, services, and user experience.
- Send promotional emails and updates (you may opt out at any time).
- Comply with legal obligations and protect against fraud or security threats.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it with:
- Service Providers: Trusted third-party vendors who assist with payments, shipping, marketing, and analytics.
- Legal Compliance: Authorities if required by law, to protect our rights, or to prevent fraud or harm.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no online data transmission is 100% secure, and we encourage you to use caution when sharing sensitive information online.
6. Your Choices and Rights
- Opt-Out: You can unsubscribe from our marketing emails at any time.
- Access & Update: Contact us to access, correct, or delete your personal data.
- Cookies: Manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.